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FAQs Library >> Transportation

What is Metro Access?

Metro Access is a curb-to-curb paratransit service available to people in the DC area who have disabilities. You can download a Metro Access application from the website at www.wmata.com/accessibility/metroaccess_service/. If accepted, you will receive a Metro Access card, which will also enable you to use public transportation such as Metro rail and buses free of charge.

Does Metro offer travel training? If so, whom do I contact to receive it?

Yes. Metro recently started a two-year pilot program that offers travel training to people who have significant disabilities. For more information, contact the DC Center for Independent Living, 1400 Florida Ave., NE, Washington, DC 20002, 202-388-0033.

I've heard of a wheelchair cab service. Does this exist? If so, how do I contact them? What else should I be aware of when using taxicabs?

Royal and Yellow cabs have teamed to conduct a federally funded two-year pilot wheelchair cab program. There are 20 cabs currently in use throughout the city. Fares are equal to those of regular cabs, but those who order wheelchair cabs are asked to wait a little longer on average for them. More information about the program can be found at http://newsroom.dc.gov/show.aspx/agency/$agency/release/19004. In all other instances involving cabs, make sure you have a rough idea as to how much you should be paying to get to your destination, or ask the driver/dispatcher how much he or she thinks it may cost. Most cab drivers are trustworthy, but it pays to be careful.

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