General Transportation Resources by Topic

MetroAccess
301-562-5360 (voice) | 202-638-3780 (TTY)

MetroAccess is a shared-ride, door-to-door, paratransit service for people whose disability prevents them from using bus or rail. If you think you may need paratransit service, see our eligibility requirements.

Commuter Connections
777 North Capitol Street, NE, Suite 300 , Washington , DC 20002
1-800-745-RIDE (voice) | (202) 962-3218 (fax)
ridematching@mwcog.org

Commuter Connections is a regional network of transportation organizations coordinated by the Metropolitan Washington Council of Governments. If you live or work in the Metropolitan Washington D.C. area, Commuter Connections can provide you with information on all your commute options, so you can make a smart choice about how you travel to work. Commuter Connections also helps employers establish commuting benefits and assistance programs, including telework/telecommute programs, for their employees.

Greyhound (DC Station)
1005 1st St, NE ,
1-800-231-2222 (voice)

Greyhound is a private bus service that operates nationwide.

Metro Customer assistance
202-637-1328 (voice)

Metro Elderly and Disabled Transportation Advisory Committee
202-962-2504 (voice) | 202-638-3780 (TTY)

Transportation (Metro)

Metro Elevator outages/service disruptions
202-962-1212 (voice)

Transportation (Metro)

Metro Elevator outages/shuttle service
202-962-1825 (voice)

Transportation (Metro)

Metro Fare distribution and sales
202-962-5722 (voice)

Transportation (Metro)

Metro Lift–equipped Metrobuses
202-962-1825 (voice) | 1-800-523-7009 | 301-588-7535 (TTY)

Transportation (Metro)

Metro Lost and Found
202-962-1195 (voice)

Transportation (Metro)

Metro Reduced fare program
202-962-1558 (voice) | 202-962-2033 (TTY)

Transportation (Metro)

MetroAccess complaints
202-637-0128 (voice) | 202-962-2033 (TTY)

Transportation (Metro)

Metrorail parking
202-962-1066 (voice)

Transportation (Metro)

Transit police (emergency)
202-962-2121 (voice) | 202-962-2033 (TTY)

Transportation (Metro)

Washington Metropolitan Area Transit Authority (WMATA)

MetroAccess is the ADA para transit service for the Washington D.C. metropolitan area. MetroAccess is sponsored by the Washington Metropolitan Area Transit Authority (WMATA), local governments, and the other local fixed-route transit systems in the metropolitan area. Only riders who meet the criteria specified by the ADA and who have been certified as eligible can use MetroAccess. Eligibility is based on your functional limitations. The WMATA, also called Metro, is the major public transportation provider. Metro has two main transit systems. Metro Bus Metro Rail. Services provided by Metro for people with disabilities include: Free training and orientation in how to use public transportation

Yellow Cab
202-544-1213 (voice)

Yellow Paratransit is one of two cab companies selected to provide Wheelchair Accessible Cab service.

Yellow Cab (wheel chair accessible)
202-544-1213 (voice)

Transportation

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