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Public Transportation

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MetroAccess, the Americans with Disabilities Act (ADA) paratransit service for the DC metropolitan area, is sponsored by the Washington Metropolitan Area Transit Authority (WMATA), local governments and the other local fixed-route transit systems in the metropolitan area. Only riders who meet the criteria specified by the ADA and who have been certified as eligible can use MetroAccess. Eligibility is based on your functional limitations.

WMATA (“Metro”), the major public transportation provider, has two main systems: Metro Bus and Metro Rail. Metro provides several services for people with disabilities:

  • Free orientation and training in how to use public transportation
  • Free transportation to the Metro ID Card Office to obtain a Metro Disability ID card and Free SmarTrip card for first-time eligible applicants
  • Free resources (“Metro Is Accessible” videotape or DVD, Metro system wall map, tactile and Braille Metro system maps, large-print Metro pocket guides, tips for riding the Metro for people with disabilities, etc.)


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